05
model system
Buyer Inquiry Intelligence Workflow
Lead scoring, NLP triage, and KPI operations
Built Python and SQL workflows for buyer inquiries, product requests, quotations, seller responses, follow-ups, and support notes.
- - Developed lead-scoring models to identify higher-value buyer inquiries
- - Created NLP workflows for intent, sentiment, topic grouping, and support ticket categorization
- - Built KPI dashboards for inquiry volume, lead quality, follow-up status, response patterns, and support categories